FAQs

Where do you deliver? 

We currently deliver to Manhattan, Brooklyn, Queens, Bronx, selected neighborhoods in Long Island (Port Washington, Little Neck, Great Neck, New Hyde Park), and New Jersey (Jersey City, Bergen County, Tenafly)


When do you deliver?

We deliver every Wednesday between 3 pm-9 pm. All orders placed before Monday 8 pm will be delivered on the Wednesday of the same week. Orders placed after Monday 8 pm will be delivered on the following Wednesday.

What is the minimum order?

There is no minimum amount for each order!

Is there a fee?

There is a $10 delivery fee for all orders to Manhattan, Brooklyn, Queens, and Long Island and $15 delivery fee for all orders to Bronx and New Jersey. All delivery fees and tips we receive on the platform go directly to our drivers! 

What's the return policy?

If there is any changes in your order or if there are items that did not deliver to you,  we offer two options:
1. store credits (never expired) for your future orders, it will automatically be deducted from your next order. 
2. If you'd like to request a refund, please do "request refund" from me with the option that you paid for your order.

Any other questions?

Email us at andylzbshop@gmail.com. We will get back to you as soon as possible :)